Wegmans in Penfield, NY Open now

Reviews about Wegmans

• ★ ★ ★ ☆ ☆

  June 23, 2020, by Jason R
  I know we all just love Wegmans. Quintessential Rochester. Go to another city or state, and the grocery stores there stink, poor ambiance, and uninspired offerings, typically. You will pay for these benefits, to the tune of a 20% surcharge, from what I've observed. If I could offer any criticism, the Penfield location in particular has a real problem with employees using the customer eating area as an "employee break room." At lunchtime, sometimes as many as 30+% of the seats downstairs are taken up by employees. For the life of me, as both a customer and former employee at a hotel, I've never seen such a thing. When the employees are on break, they cut in front of you, and are somewhat discourteous overall, as a general rule. I've seen this get progressively worse over the past few years at this location in particular. If you are wearing a Wegmans uniform, even if you're on break, you are representing the company. Treat the customers with more courtesy than you do, when on break. It makes good business sense. To mgmt: consider an employee break room! UPDATE: It seems that since I wrote this review over a year ago, meaningful change has been instituted. Thank you for your attention, Wegmans.
• ★ ★ ★ ★ ★

  February 27, 2020, by David Clark
  Very helpful staff. Great prepared food section. Nice fresh produce. As always Wegmans brand products dominate many shelves eliminating some personal preferences, but quality is acceptable and price reasonable. Overall enjoyable shopping experience. Mid-day shopping trades off short checkout lines for occasional aisle cogestion due to re-stocking.